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Spare Part

Product information "Spare Part"

For all HiG games, whether new or old!

Please read the product description carefully and follow the spare parts rules.

We reserve the right to cancel orders or individual items that do not comply with the rules. The same applies if the item is not clearly described.

Unfortunately, there is no guarantee that all the parts you need will be available. If parts are not available, we will refund the corresponding payment.

The rules:

  • The total quantity of spare parts is limited to 30 pieces, this also applies to multiple orders. If you need more, please contact our service.
  • This article is for small spare parts (max 5€ banknote size). For larger parts, please contact us or choose the right spare part item.
  • It is not possible to order more spare parts than are normally included in a game.
  • We only deliver individual spare parts, no (almost) complete sets or games, not even divided into several orders! That's because we only get our spare parts from the regular game boxes, unfortunately we can't produce individual spare parts either. You are welcome to write to us if an exception is possible in your case.
  • Unfortunately, there may be slight color, size, and shape differences in replacement parts. We cannot guarantee a 100% match to your game here.

Additional rules for Carcassonne tiles:

  • For Carcassonne tiles, please use our tiles list* to name the tiles correctly. *Thank you very much to the Carcassonne Forum!
  • Carcassonne landscape tiles are regular limited to 10 pieces, this also applies to multiple orders. If you need more, please write to us.
  • This item is intended solely to replace lost or damaged tiles, not to add to the collection. If we have the suspicion that it is not a question of spare parts, we will cancel the order or the corresponding articles.

That's how it works:

  • Add the total amount required to your shopping cart.
  • Then you go to "Checkout", there is a textbox at the bottum. (see 2nd product image)
  • Here you enter the name of the game or expansion (preferably with the year) & the exact name/description of the needed part.
  • If you need parts for differnet games/expansions, please write each on a new line.

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